Intuitive Visual Dialogue & Logic Builder

Architect complex conversational flows with ease using our drag-and-drop canvas. In Rawi, every intent you create can trigger a unique, custom-built flow. Map out entire user journeys, from capturing inputs like currency type and amount, to calling an API for real-time conversion, and finally displaying the result in a message to the user. This visual, No-code environment accelerates development and empowers teams to build and deploy robust interaction models with speed and precision.

Sophisticated Natural Language Understanding (NLU)

At the heart of Rawi is a powerful NLU engine. The Intents Management hub is where you define any user goal you want the application to understand. Our platform provides the tools to build and train language models that grasp context, nuance, and user goals, ensuring your application responds with accuracy and intelligence.

Seamless API & Third-Party Service Integration

Your conversational application should be an extension of your business ecosystem. Rawi provides a dynamic and structured way to integrate with any external RESTful API. Our guided, multi-step process allows you to Define the basic API service information, secure your connections, setup authentication, format headers and body using an integrated JSON builder tool, and define the expected response structure.

Go Beyond Text with a Rich Message Component Builder

Deliver true app-like experiences, not just text bubbles. The Message Component is where you build the rich, multi-channel responses that appear in the conversation. Rawi allows you to incorporate a wide array of interactive UI components, including Carousels, Cards, Charts, Accordion Menus, Calendar Pickers, Deep Links, and more. This ensures you can present information dynamically and gather user input in the most effective way for any channel.

Natively Multilingual with Unmatched Arabic Support

Engage a global audience without compromise. Rawi is engineered from the ground up to be natively multilingual, currently supporting Arabic and English, with the flexibility to add more languages at a system-wide level. We offer a specialized focus on providing best-in-class Arabic language support to understanding various dialects and synonyms ensuring a truly localized and natural experience.

Centralized Knowledge AI for Dynamic, Natural Responses

Power your assistant with a single source of truth that feels human.

• SmallTalk: Easily manage conversational pleasantries like "how are you?". Group dozens of similar phrases and provide a large pool of potential answers (prompts). The system will then randomly select a response, making the conversation feel more natural and less programmed.

Centralized Knowledge AI for Dynamic, Natural Responses

Power your assistant with a single source of truth that feels human.

• FAQ: Address specific user questions like "What is Trustcom Pay?". For each question, you can add numerous synonyms to ensure it's understood regardless of how it's asked. You can also provide multiple, diverse answers for a single question to vary the response based on phrasing or cultural context.