DataKite Speech AI for Financial Services

The Future of Conversational Banking is Secure, Sovereign, and Intelligent.

Speech AI

Introducing DataKite's enterprise-grade Speech AI, featuring state-of-the-art Automatic Speech Recognition (ASR) and Text-to-Speech (TTS) engines. Purpose-built for the rigorous demands of the financial sector, our solutions offer unparalleled accuracy in English and Arabic.

Deploy within your own infrastructure for absolute data sovereignty and compliance.

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The DataKite Speech AI Advantage

20 sec
Average user onboarding time
35%
Increase in onboarding pass rate
75%
Time reduction on manual verification
Sovereignty by Design
Your data and your models never leave your control. Enabling deployment on-premise, in your private cloud, or within a designated in-country public cloud region. This guarantees compliance with all data residency and sovereignty mandates.
High-Performance Architecture
We harness the massively parallel processing power of NVIDIA GPUs to accelerate our AI models. This ensures the real-time, low-latency performance required for fluid, natural conversations at enterprise scale.
Massive Concurrency
Engineered to handle thousands of simultaneous audio streams, our platform seamlessly scales to meet the peak demands of enterprise-level contact centers without compromising performance.
Ultra-Low Latency
Optimized for real-time interaction, our Speech AI responds in milliseconds, eliminating awkward pauses and enabling natural, free-flowing conversations between your customers and your AI-powered systems.
Flexible Developer APIs
Integrate our speech engines seamlessly into your existing ecosystem. We provide both REST and gRPC APIs, offering the flexibility for straightforward web integrations or high-performance, low-overhead communication between microservices.

DataKite TTS

Your Bank's Voice, Redefined for Trust

DataKite's Text-to-Speech (TTS) engine delivers clear, natural, and trustworthy automated voice communication. Move beyond robotic IVR systems and engage your customers with a voice that reflects the quality and reliability of your brand.

Features

Natural Voices
Engage customers with human-like speech in both male and female variants for English and Arabic, including Saudi and Jordanian dialects.
Branded Voice
Develop a unique voice that embodies your brand's identity. A consistent voice across all automated channels reinforces customer trust and brand recall.
Expressive Speech
Control tone, emotion, and emphasis to deliver messages with the appropriate context, whether it's an urgent fraud alert or a helpful payment reminder.
High-Quality Audio
Generate clear, crisp audio that is easy to understand, ensuring your messages are heard and comprehended correctly every time.

Use Cases

Proactive Outbound Notifications

Automate outbound calls for payment reminders, which can improve collection rates by up to 30%. Trigger instantaneous, clear alerts for suspected fraudulent activity to allow for real-time customer verification.

Modern IVR and Self-Service

Replace frustrating, menu-based IVR systems with a natural language conversational assistant that can answer routine queries like balance checks or transaction history 24/7, reducing call center workload.

Personalized Recommendations

Integrate with your CRM to deliver proactive, personalized offers for new products or services in a natural, conversational manner, turning your service channel into a revenue driver.

Demo

An introduction to DataKite in natural Arabic Saudi dialect.

داتاكايت هي شركة رائدة متخصصة في تطوير حلول الذكاء الصناعي القوية والقابلة للتطوير والمصممة للبيئات المؤسسية الكبرى. نحن نحن نعمل مع عملاء من قطاعات حيوية مثل البنوك وشركات الطيران والجهات الحكومية لمساعدتهم لمواجهة التحديات التشغيلية المعقدة وتحويل بياناتهم الى أصول استراتيجية. تتميز حلولنا بالجاهزية للانتاج حيث نلتزم باعلى معايير الموثوقية والأمان و التكامل السلس مع الأنظمة الحالي مما يمكن عملائنا من تسريع الابتكار وتحقيق قيمة اعمال حقيقة ومستدامة

DataKite ASR

Understand Every Customer, Perfectly

DataKite's Automatic Speech Recognition (ASR) engine converts spoken language into highly accurate, structured text in real time. It is the foundation for intelligent automation, comprehensive compliance, and deep business analytics, engineered to capture the true voice of your customer.

Features

Dialect Accuracy
Our ASR provides market-leading accuracy for English and Arabic, with specialized, models that master the nuances of Saudi and Levanas dialects, ensuring crystal-clear transcription.
Real-Time Streaming
Transcribe conversations as they happen with latency under one second, enabling live agent assistance and immediate analytics.
Vocabulary Adaptation
Ensure perfect recognition of bank-specific terminology, customized to accurately identify unique product names and complex financial jargon.  
Noise Robustness
Maintain high transcription accuracy, effectively handling background noise without needing external noise cancellation.

Use Cases

Compliance Monitoring

Automatically transcribe every customer call to monitor for script adherence and mandatory disclosures, creating a complete and searchable audit trail.

Modern Conversational Application

Power your applications with ASR, accurately transcribing spoken language into text to understand user commands and queries in real-time. This technology powers seamless, voice-driven experiences, enabling natural interactions with virtual assistants, chatbots, and voice-controlled interfaces.

Unlock Interaction Analytics

Convert unstructured voice data from millions of calls into a structured dataset. Analyze this data to identify customer pain points, emerging trends, and the root cause of call drivers.

Bring Your Content
to Life with AI Voices

Create engaging and accessible experiences for your users. Our Speech AI text-to-speech offers a wide range of high-quality voices and languages, allowing you to deliver crystal-clear audio experience for your applications, websites, and content.

Schedule a Personalized Demo